Requirements and restrictions for payments and applicable refunds

Payment terms

Payment terms are defined for each transaction, and must be honoured at all times. Atlas Medic reserves the right to suspend, or cancel the privilege of, a corporate account.

Payment method

Invoices can be settled using any of the following payment methods:

  • Bill payment service through a participating financial institution

  • Electronic funds transfer (EFT)

  • Credit card

  • Cheque

Credit card

The following credit cards are accepted for amounts not exceeding $8,000.00:
  • Visa

  • Mastercard

For amounts exceeding this limit, the other payment methods should be used.


Deposits on orders

A deposit of 30% to 50% is required on any order exceeding $5,000.00, in order to confirm the order.

Refunds

Restocking fees, in the amount of 15% after 10 days and 25% after 21 days, are applied to returns, with some exceptions. Returns are not accepted after 30 days. Shipping costs for returning an item will be borne by the client, except if an error was made by Atlas Medic. The return policy will be applicable.

 We can either issue a refund on the credit card you used for the purchase, or apply a credit to your account.

Référence: POE-002